Terms of service
Terms and Conditions
Last updated: October 23, 2026
Welcome to Pictidigital.
By accessing our website or making a purchase, you agree to these Terms and Conditions. If you do not agree with them, we recommend that you do not use our services.
1. General information
Pictidigital is an online store specializing in visual support tools for children, such as Picti.
If you have any questions, you can contact us at:
2. Products
We make every effort to display our products as accurately as possible.
However:
- Colors may vary slightly depending on the screen you view them on.
- Images are for illustration purposes and may differ slightly from the final product.
- Specifications, photos, and descriptions may be updated at any time to improve the information provided.
3. Orders
Once you place your order, you'll receive a confirmation email.
We reserve the right to cancel any order in the following situations:
- An obvious pricing error.
- The product is unavailable.
- Suspected fraud or unauthorized activity.
- Incomplete or incorrect buyer information.
- The payment cannot be processed.
If an order is canceled, you'll receive a full refund to the original payment method.
4. Prices
All prices shown in our store apply at the time of purchase and may change without notice.
Shipping costs, taxes, and any other applicable charges will be clearly shown before you complete checkout.
5. Shipping
We work to prepare and ship every order as quickly as possible.
Delivery times are estimates and may be affected by circumstances beyond Pictidigital's control, including:
- Shipping carriers.
- Customs procedures.
- Weather conditions.
- National or international holidays.
- Logistics delays.
- Force majeure events.
For this reason, Pictidigital is not responsible for delays caused by third parties, although we'll do everything we can to help you resolve any issue.
6. Exchanges, returns, and refunds
Returns, cancellations, and refunds are governed by our Returns and Refunds Policy, available on this website.
We recommend reading that policy before making a purchase.
7. Intellectual property
All content on this website, including but not limited to:
- Logos
- Designs
- Photos
- Videos
- Illustrations
- Text
- Graphic materials
- The Pictidigital business name and the Picti brand
is owned by Pictidigital or used under the necessary licenses.
It may not be reproduced, distributed, modified, or used without prior written permission.
8. Use of the website
By using this website, you agree to do so responsibly and in accordance with applicable law.
You may not:
- Engage in fraudulent activity.
- Introduce viruses, malware, or any other malicious software.
- Access our systems without authorization.
- Interfere with the operation of the website.
- Copy or use our content for commercial purposes without permission.
We reserve the right to restrict access for any user who violates these terms.
9. Limitation of liability
To the extent permitted by applicable law, Pictidigital is not liable for any indirect, incidental, or consequential damages arising from the use of the website or the products purchased.
Nothing in these terms limits the rights granted to buyers under consumer protection law.
10. Changes to these terms
We reserve the right to modify these Terms and Conditions at any time.
Changes take effect as soon as they are published on this page.
We recommend checking this section regularly for updates.
11. Governing law
These Terms and Conditions are governed by the laws of the country from which Pictidigital operates its business, without prejudice to the rights consumers have under the laws of their country of residence.
12. Contact
If you have any questions about these Terms and Conditions, please contact our customer support team: